Screendocs

Terms of Service

Last updated: August 2026

1. Acceptance of Terms

By registering for, accessing, or using Screendocs ("the Service"), you agree to be legally bound by these Terms of Service and our Global Privacy Policy. If you are entering into these terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind such entity.

2. Service Description & Credit Model

Screendocs is an intelligent CV screening and document parsing platform designed to assist hiring teams with candidate evaluation. The Service operates on a pay-per-use credit model:

  • Credits are purchased in advance via Paystack in local and international currency equivalents.
  • Credits are deducted upon triggering candidate AI screening based on document length (1 credit for standard 1–3 page CVs; 2 credits for extended documents).
  • Purchased credits do not expire and remain available in your workspace until utilized.

3. Data Protection Roles & Candidate Data Retention

In compliance with global data protection regulations (including EU/UK GDPR and the Kenya Data Protection Act, 2019):

  • Employer Responsibility (Data Controller): You warrant that you have a lawful basis (such as legitimate interest or candidate consent) to collect and submit applicant resumes to the Service.
  • Screendocs Responsibility (Data Processor): We process applicant data solely to execute automated parsing, AI evaluation, and workflow organization as instructed by your workspace.
  • Document Retention Schedule: Raw archive uploads (.zip) are deleted immediately upon extraction. Original resume documents (PDF/DOCX) are stored for 180 days (6 months), after which binary files are permanently purged. Candidate profiles and AI evaluations are retained for 365 days (1 year) before automated lifecycle deletion.

4. AI Evaluation Disclaimer & Decision Making

Screendocs AI evaluations, scores, confidence metrics, and extracted insights are automated decision-support tools designed to assist hiring professionals. They do not constitute automated employment decisions without human oversight. The hiring team maintains sole and final authority over all recruitment, interviewing, shortlisting, and hiring outcomes.

5. Acceptable Use & Account Governance

Users agree not to:

  • Upload malicious payloads, viruses, or non-resume binary files.
  • Use the platform for unlawful, discriminatory, or fraudulent hiring practices.
  • Attempt to reverse-engineer, decompile, or scrape the Screendocs platform or API endpoints.
  • Exceed designated workspace collaboration limits (maximum 5 seats per organization workspace unless authorized).

6. No Warranties ("As-Is")

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Screendocs and its affiliates expressly disclaim any and all warranties, including without limitation:

  • That the Service will be uninterrupted, timely, secure, or error-free at all times.
  • That any AI-generated evaluations, scores, recommendations, confidence metrics, or extracted insights will be accurate, complete, or reliable for any specific hiring purpose.
  • That the Service will identify all qualified or unqualified candidates, or will meet the particular requirements of any specific recruitment campaign.

All screening outputs are automated decision-support tools only. The hiring organization retains full and sole responsibility for all employment decisions made using or informed by the Service.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Screendocs and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to any loss of profits, revenue, data, goodwill, or recruitment opportunities, arising out of or in connection with:

  • Your access to or use of (or inability to access or use) the Service.
  • Any AI-generated evaluation, score, recommendation, or insight produced by the Service.
  • Any hiring, shortlisting, or employment decision made by any party based on the outputs of the Service.
  • Any unauthorized access to or alteration of your data through no fault of Screendocs.

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if Screendocs has been advised of the possibility of such damages.

8. Legal Inquiries

For questions regarding these Terms of Service or to execute an enterprise Data Processing Addendum (DPA), please contact legal@screendocs.net.